Warranty

About warranty time:
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Excluding human damage and product damage caused by improper use of the product, we promise that we offer 1-Year warranty from date of purchase.

What services will we provide?

  1. Please explain to us in detail the problems you encounter when using our products, and it is best to provide a video to help us understand the product. We will propose solutions based on the problems you encounter, including re-sending accessories, usage instructions, etc.
  2. If necessary, we need you to send the product back, and our technicians will re-check, repair or replace it with a new one.

Contact us: 

Email address: contact@dessiz.com

Service Time: MON-FRI 9AM-5PM (ET)

*We will reply to your email within 24 hours, please check it carefully